1 reviews | Active since Aug 2010

13 Jan 2016, 22:14

Blacklisted forever?

I hate this bank, first of all, you get an *********** person by the name \Roxy"to sort out my credit query never mind the fact that she kept on forgetting about getting back to me about my query and only started to pay attention only once I started to phone her regarding feedback"

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jan 2016, 09:10
Official
Hello jekeqa,

Thank you for bringing this matter to our attention. We would like to apologize for the service failure.

Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 848006.

Kind Regards
Complaints Resolution
Tracey Sonickson
Email: ***
Tel Number: *** (Option One)