Black Christmas thanks Fnb

I had a complaint with Ref ********** NF ,firstly I spoke to Lesego Mametja who advised me and made me believe that if I make an affidavit about the money that was transferred to my acc I didn't know it was ********** ,my account would be unfrozen,she advised me that before I have to speak to Elect Nkuna who is one of the investigators and he will give authority to unfreeze my acc. I gave him my statement and he said to me that based on what I told him I knew what happened and he won't give authority to have my account to be unfrozen, until he interviews the complainants the person who opened a case and get permission from him ,and he will give me feedback.A week later phoned him he couldn't even remember me I had to explain my story again ,I asked him if he spoke to the complainants he couldn't confirm and I asked him for a case number he said he will give it to me in 2 days time, I phoned him after 2 day never answered my calls sent him a msg never responded asking for a case number, until I managed to get the complainant number and made an appointment to meet with them to get a case number and make a statement as well I tried to call Elect he never answered my calls I sent an email Lesego to call me she never called me.

When I finally spoke to the complainants and advised me that they have never met Elect he never even called them to make an appointment the people they spoke to from fnb was on the phone. And after I spoke to the complainants the understood that we were ******* by the same person . Its so bad and sad that because I'm just another black woman my case will be taken so light by another black person where by he was even belittled me when he interview cause I'm black I don't have a lawyer that can assist ,and I wonder how he feels since he is spending Christmas with his and happy with them buying them gifts and showing off on WhatsApp while my kids don't even have food on the table on Christmas day I don't deserve this cause I have so corporative with the Fnb but I'm treated like dirt no matter how hard I tried to prove my innocence. .. Thanks FNB for making sure I have a BLACK SAD Christmas with kids