Bissiness registration does not take 10 working days

I have been trying to register my business through Fnb for the past 2+months yet nothing is being done. I have been up and down with the call centre for the past 2 months trying to sort it out I have used well over r300 airtime and paid my registration. I have requested to speak to someone who can help. I get put on hold for over 30 min and eventually get cut off. I am very disappointed and can't understand how fnb expect me to let them have my business if they don't even know what they are doing. Extremely unreliable. I am requesting a refund and take all bissiness accounts and personal accounts to other banks.