NH
Nadia H
1 reviews | Active since Aug 2016
04 Apr 2022, 10:49
biometric authentication vanishes - fnb simply ignores several requests to look into it
it has been weeks of frustration trying to get FNB to look into why my biometric authentication has vanished from the app.
STILL NOTHING, They just keep saying publicly we apologize blah blah, I have sent my ID number as requested, screenshots, names of various people I dealt with, sent several messages, used several different platforms...
I COMMEND YOU ON YOUR FANTASTIC SERVICE
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Nadia H's updateReviewer Update
04 Apr 2022, 14:19thank you anonymous hello peter complaints team. still the same complaint (that really started off as a request to please resolve) , you have assigned it to the same person I dealt with last time... yes, lets see where it goes this time because so far... same people.... same outcome??? that would be no outcome...? lets hope not.
NH
Nadia H's update04 Apr 2022, 14:19
Reviewer Update
thank you anonymous hello peter complaints team. still the same complaint (that really started off as a request to please resolve) , you have assigned it to the same person I dealt with last time... yes, lets see where it goes this time because so far... same people.... same outcome??? that would be no outcome...? lets hope not.