LM
Lesedi M
1 reviews | Active since Feb 2016
19 Apr 2016, 09:02
Billing my account without giving notice
FNB just billed my account for R1500 without giving me notice that they will be taking money from my account. I have asked them to reverse the debit and made arrangements to pay R500 per month, but they haven't reversed it.
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Apr 2016, 09:11Hello lesz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 907599.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 907599.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Apr 2016, 09:11
Official
Hello lesz,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 907599.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 907599.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)