Billing
Honestly im fed up with this bank. I'm banking with them,and for the past few years i have been having trouble with unathorized debit orders. Now and then i had to stop or cancell this debit orders. Friday at around about 19:50 i did an e-wallet to my cousin 100 and he did'nt get the messege and deduction was made. Then i had to send another 100 the folloming morning around about 5:00. And he did'nt get it. I did another one around about 17:40 and all this ewallets the recipient did'nt get the messege and money is deducted on my account. What a useless bank fnb is mxm
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FNB (First National Bank)'s replyOfficial
21 Jan 2019, 10:01Good Day Java Nkonyane,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply21 Jan 2019, 10:01
Official
Good Day Java Nkonyane,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been logged on your behalf with ref : ***NF and referred to the relevant department who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)