1 reviews | Active since Jan 2013
Billed for suspended shares by Share Investor
I have a single trade with Waterberg Coal Company (WCC) which has been suspended for almost a year. I have been debited R49 a month for the past 8 months for a share that is currently suspended. I cannot cancel my account because i have shares invested and i cannot keep paying R49 for a share which has no sign of trading anytime soon. The account is now over R390 in arrears for the past 8 months worth of debit orders.<br> <br> So i feel a concession should be made for me as i feel this is very unfair to keep paying for a service i simply cannot use and have not used. So i actually want the past 8 months worth of monthly debit order to be reimbursed as i have my hands tied and cannot make use of the service for which the R49 a month is paid.<br> <br> I look forward to your response. <br> <br> Thanks
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 900200 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 900200 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
