MA
Marcellino A

1 reviews | Active since Nov 2017

08 Nov 2017, 13:26

billed for something i dont have

i have went into a branch in centurion mall@reds i was advised that i should call the contact center for a unlimited sim card which i have explained to them on a number of occasions they told me it would take 21 days for the money to be in my account i am now was over 30 days and have not gotten the money or any response i really hope that this bank wakes up

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Nov 2017, 16:04
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)