Billed excess fees for what?

I am starting to see why FNB is the so-called bank with the most problems and the hidden costs. They have just surprised me with unnecessary fees. Today, I noticed that an \#EXCESS ITEM FEE 5 ITEMS ON 16/02/\" of R725 was taken from my account for five transactions (transactions processed at toll roads, and which could have easily been declined?). How is this even possible? <br> <br> According to my knowledge you as a bank reserve these payments for suppliers. I know that retails has up to 60 days to withdraw its cash. But for five transactions done on 10/11 February for a total amount of R54, and only billed a week later, I am now responsible for an amount of R725 in excess fees??? It makes no sense whatsoever. <br> <br> Please refund this money, as this is not my problem... FNB banking system for new small business are becoming more expensive by the day. <br> <br> <br> <br> "