Big up to the Security Guard

I forgot my card at an ATM my card got cancelled, I went to FNB iLanga Mall to report and order a new card. When I got there the consultant at the door, he just gave me a ticket to go sit and wait, as I was walking off the security guard told me I could order the card online, which will save me time and he advised me what I need to do. I was quite impressed as the waiting queue was long and I contacted FNB ordered the card and now I'm waiting for the card no queue. Thank you very much, I'm sorry I did not get his name. But I really appreciate