AC
Ann C

1 reviews | Active since Feb 2011

06 Jul 2016, 12:08

Beyond unsatisfactory service

<p>No e mails no sms notifications, no reflection of account history, numerous contacts with FNB who are always rectifying, going to call back to make sure, of course never happens, </p> <p>Why they decided to ****** it all up is a mystery, getting it rectified seems impossible, </p> <p>How many times must a person go into the bank , e mail etc,</p> <p>For goodness sake guys , it's not that hard. GET IT SORTED, ,,,TODAY! !!!!</p> <p>GETTING MORE THAN FED UP WITH YOUR SERVICE , OR LACK OF INTEREST </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jul 2016, 13:35
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 957426.

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)