Beyond Pathetic!

I am completely fed up with FNB. Their so-called "service" is a joke. I've spent over a month trying to close my accounts, and the frustration is unbearable. Every single time I call, I waste 15 minutes or more just navigating their ridiculous answering system, only for the call to be dropped. The process is worse than getting a driver's license renewed, and that's saying something. I just want my accounts closed so I never have to deal with this pathetic excuse for a bank again.