DHC
Dr. Hugh Cobb
1 reviews | Active since Mar 2022
05 Jan 2023, 11:11
Beyond frustrating
On 18 Dec 2022 there was ***** on my credit card. The SAPS want a detailed bank statement before I can lay a charge. I've been into the bank twice, phoned the bank a number of times. After a review on HelloPeter regarding this, the bank phoned me. They could not help with providing a detailed statement. It has been impossible to get a statement showing transactions up to and including 18 Dec 2022. I can't lay a charge with the SAPS until I have a detailed bank statement and I can't get one.
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Replies (2)DHC
Dr. Hugh Cobb's updateReviewer Update
06 Jan 2023, 09:25Reported ***** on my FNB card on 18 Dec 2022. Was told that I would be given follow up. Nothing happened. On Thursday 5 Jan 2023 I phoned the bank. I was told that the investigator was Andre P. I emailed him and left a message for him by phone. No response . I called again on 6 Jan 2023. Standard response : we are experiencing a high call volume. Held on for over 10 minutes. have to work and couldn't continue holding
DHC
Dr. Hugh Cobb's update06 Jan 2023, 09:25
Reviewer Update
Reported ***** on my FNB card on 18 Dec 2022. Was told that I would be given follow up. Nothing happened. On Thursday 5 Jan 2023 I phoned the bank. I was told that the investigator was Andre P. I emailed him and left a message for him by phone. No response . I called again on 6 Jan 2023. Standard response : we are experiencing a high call volume. Held on for over 10 minutes. have to work and couldn't continue holding
DHC
Dr. Hugh Cobb's updateReviewer Update
06 Jan 2023, 12:01Trying to get hold of credit card *****. held on 15 minutes listening to a recoding. Using secure online chat. I'm waiting in the queue. 15 minutes and still waiting
DHC
Dr. Hugh Cobb's update06 Jan 2023, 12:01
Reviewer Update
Trying to get hold of credit card *****. held on 15 minutes listening to a recoding. Using secure online chat. I'm waiting in the queue. 15 minutes and still waiting