pN
pearl N
1 reviews | Active since Jun 2014
02 Oct 2019, 06:18
Beyond frustrated
Went to FNB to report ********** activity on my cards and a query was laid and a ***** investigation was begun, I was promised to be called in less than 7 days, which hasn’t happened and it’s now more than 14 days, my card is blocked and it’s month end and all my debit orders are returned and I can’t even pay anything or anyone. Am beyond frustrated.
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Oct 2019, 10:37Good day Pearl,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply02 Oct 2019, 10:37
Official
Good day Pearl,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***