YT
Yuv T
1 reviews | Active since Jan 2016
20 Jan 2020, 18:12
BEYOND DISSAPOINTED AND STUCK WITHOUT ACCESS TO MY FUNDS
This is linked to ref ***NF
It is now day 11 and I don’t have access to my bond account!
Who the hell gave you permission to remove my old nominated bank account from my banking profile ?
You have until tomorrow morning to sort this out and I expect someone to call me with an exact time that it will be resolved
I have another post pending with names of 6 of your employees which I will name drop each of whom haven’t done a thing to help and each of whom delivered empty promises for resolution I am still waiting
I will lodge this with the Ombudsman tomorrow!
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Jan 2020, 10:07Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is | ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply21 Jan 2020, 10:07
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is | ***NF
Regards
Hello Peter Complaints Team
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