1 reviews | Active since Dec 2017
Beyond disgusted with this bank!
I have had it witht the **** service from FNB! You tell us to "Switch to FNB" and when we do, customer service goes straight out the window!
How is it possible that ALL my debits were successfully switched and debited except for one- and now I have your collections department harrasing me over a mistake made at your branch?! Your agents don't even bother to call back when I ask them to so I can sort this mess out!
I AM VERY ANGRY THAT I NEED TO NOW WASTE AIRTIME CALLING YOY PEOPLE ONLY TO BE BOUNCED AROUND ALL DEPARTMENTS EXCEPT THE ONE I NEED!
3 weeks now and still no ****img help!!!!
I read all reviews similar to mine and I am disgusted by the service you give! Yall are quick to ask for money from us yet customer service is in the toilet, I will not be liable for any charges because your mistakes!!
FIX THIS NOW! In the meantime, I will be switching back to my old bank. Atleast they valued me as a client!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards,
Hello Peter Complaints Team
*** (option one)