PB
Peter B
1 reviews | Active since Apr 2018
15 Jan 2019, 10:13
Beyond bad service
I have been trying since October 2018 to have a judgement removed, which i had paid in full. The Lawyers said I must phone FNB Legal (easer said than done as the no given is never available. manged to get through to the legal department after 15 minutes they said not there problem as it is the Credit Cards Problem, so they transferred me, who informed me it was not there issue but the legal department. Noe I am asking you who do I speak to to have this judgment removed? This has been going on since October now. This is a joke, Manged to speak to someone who was as rude as hell, she says i must keep quite so she can talk. can someone please contact me **********
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Replies (1)
FNB (First National Bank)'s replyOfficial
15 Jan 2019, 11:37Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply15 Jan 2019, 11:37
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)