Beware of FNB's dishonest & misleading information

Beware of FNB's dishonest and misleading information. This is what their website says. [URL Removed] <br> Reward Level 1 qualifies for 8 FREE entries per month per client (including guests and/or children under 18 years of age). However we are on Level 1 and have not used the SLOW Lounge at all this year yet they are saying we need to pay for the children even though they are under 18. We will be cancelling our FNB credit card and moving to Diners instead.<br> <br> I require a response on email.