1 reviews | Active since Feb 2010
beware of FNB home bonds.
fnb deducts my homeloan before my salary is paid. this 29 June 2018. my account went in to RED. i had to pay penalties. when i signed the bond it was agreed that the deduction will be made on the 1st of the month. fnb says that the last weekday before of end of the month will be the deduction day, funds or no funds.
Good day Andre,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Home Loans for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Andre,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Home Loans for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)