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Denis D

1 reviews | Active since Apr 2010

23 Oct 2018, 09:35

Beware of FNB Connect

I've been banking with FNB for a couple of years. Recently decided to move my cell phone contract to them as well given the reasonable reviews. What a mistake. They granted me a R150k limit on my credit card but I am not allowed to spend more than R350 on my cell phone. Numerous requests to FNB, hours spend on the phone, and nobody seems to be able to assist with this.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Oct 2018, 09:55
Official

Good Day Denis

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***