aS
aniel S
1 reviews | Active since Nov 2017
18 Dec 2018, 07:14
BEWARE OF DOUBLE DEBIT FROM FNB FOR THE HOLIDAYS
I have a personal loan withFNB. My debit order goes off on the 15th of every month. My account has never being in arrears.
I am dismayed that FNB debited me again on 17 december 2018.They say it is for my convenience. I did not receive any written notification of this policy>I feel that this is unfair practice.
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FNB (First National Bank)'s replyOfficial
18 Dec 2018, 10:31Good Day Mr Soodhoo,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply18 Dec 2018, 10:31
Official
Good Day Mr Soodhoo,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***