1 reviews | Active since Nov 2016
BEWARE FNB LAW ON CALL
<p>Subscribed to FNB Law On Call +- 10 years ago at a minimal monthly fee. The policy document stated at that time "We cover all your family members...."</p> <p>When I contacted them for help this week they refused "because my son is 21jrs old"</p> <p>Never mind the fact that he is a registered student living with me with no proof of income - which still</p> <p>proofs that he is a family member! They would not assist in any way! Needless to say i cancelled the policy.</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)