SM
Shane M

1 reviews | Active since Dec 2016

06 Jun 2017, 07:29

BEWARE: FNB Connect ****

<p>FNB Connect repeatedly deduct ********** transactions off our cheque account. We have no FNB Connect products and yet they repeatedly deduct money from our account. I beleive they hope that clients do not recognize the transactions and so they ***** your money. You also have to fill in forms to get your money back and there are all sorts of deadlines you have to fulfill otherwise you simply lose your money. It is sad that FNB allow this to happen and it appears to be an organised system whereby people are quietly deprived of smallish amounts. IF YOU ARE A FNB CLIENT BE ADVISED TO SCRUTINIZE YOUR ACCOUNT CAREFULLY TO AVOID BEING SUBTLY ****** WITH SUPPOSED FNB CONNECT DEBITS!!!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jun 2017, 08:38
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)