1 reviews | Active since Dec 2016
Beware!!!! FNB Channel Islands - Hoax?
<p>Hi All,</p> <p>Don't be fooled by this supposed Guernsey based bank. I finally managed to opened an account on 9th Nov2016 only to be made dormant on 30th Nov 2016.</p> <p>After sending a secure message, which has still not been rep**** to, and after calling and sending emails I still have had no reply exeptfrom an automated system.</p> <p>The call centre people from South Africa are friendly but are merely a message passing team.</p> <p> </p> <p>They do not conform to access to contact information so one can escalate a problem or query.</p> <p> </p> <p>You can only email ********** or ********** or call UK numbers routed to SA.</p> <p> </p> <p>It's a shame that FNB South Africa, with whom I have been a client for many years, can associate themselves with such a poor partner.</p> <p> </p> <p> </p>
Good day Mr. FNBClient
Thank you for providing us with details of your service experience. We do apologize for the experience in question.
In lieu of this experience we have logged this matter as a high level complaint with the following reference number: ***.
You will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W); ***
E-mail: ***
Good day Mr. FNBClient
Thank you for providing us with details of your service experience. We do apologize for the experience in question.
In lieu of this experience we have logged this matter as a high level complaint with the following reference number: ***.
You will receive feedback in 24 to 48 working hours.
Thanks Regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W); ***
E-mail: ***
FNB is continuing to dissappoint. See my review of FNB Connect.
I am having to revert back to what I had to obtain peace of mind and avoid the frustration I am experiencing with FNB on many of their products. Be careful not to put too many eggs in one basket with them as I am rapidly finding out.
FNB is continuing to dissappoint. See my review of FNB Connect.
I am having to revert back to what I had to obtain peace of mind and avoid the frustration I am experiencing with FNB on many of their products. Be careful not to put too many eggs in one basket with them as I am rapidly finding out.