Beverly Nukeri - Terrible service as a ***** analyst and doesn't respond to calls or emails

I reported a ***** case in March with FNB and this was given to Beverly Nukeri. She responded in April saying they are still investigating. In May she said the *****sters account was empty and they could not give me my funds however they will assist me with the SAPS case, I rep**** back and asked her to assist me as I also have additional information that the *****ster is back with a new FNB account. She has not responded to me since May and even with continuous follow ups she doesn't respond. The service is so pathetic, and I have also seen several complaints about her that i concur with. Her service is terrible. Just know that if your case is given to Beverly Nukeri you will get no resolution. I am so dissapointed