1 reviews | Active since Mar 2012
Bethal branch lack of assistance
<p>This is why things are easier online.</p> <p> </p> <p>Get more staff. Waiting in the queue for something very simple when consultants take long. It's always a c**** coming to this bank. ATMs are either down or not working for deposits or something simple. This bank needs some work done. </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
I have received a call from Katinka who works at the branch. She was very friendly and very helpful. People like her are a great asset to the bank!!
I have received a call from Katinka who works at the branch. She was very friendly and very helpful. People like her are a great asset to the bank!!