1 reviews | Active since May 2019
BEST SERVICE OVERALL!!!!
I have been with FNB since 2003 and up to now, i have never ever had any BAD SERVICE from FNB. Be it with ATM'S or even the service inside. It has always been 101% professional. Well, I can not say that about the other one. We cancel a debit order. Days later, the money was deducted after the debit order was canceled and confirmed that it was canceled. Than the Bank says that we should try and asked for the Money back. REALLY!! What makes it even more strange, is that we never received a sms indication that the money has been deducted. I realize while I was standing in another Bank waiting to close my wife's bank account with that bank, How happy I actually am with FNB. Everything is transparent and visible. The measures FNB go about trying to stop any suspicious activity on my account. The APP is Good. The SMS notifications with every transaction. They even send me details of all my transactions that went off 3 days in a row. WOW. I can not begin to tell you guys how happy I am with FNB and I challenge anyone, to change to something that makes you happy. Gone are those days that you only stick to a bank because you do not want to move. Loyalty is good but how do you benefit from that. No, Stand up and make a change and in the future, I will read your messages on Hello Peter. Thanks FNB
I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
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Regards
Hello Peter Complaints
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I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints
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