Best service I have had in a long time.

I dropped into FNB Brackenfell this morning to collect my bank card which had expired and deposit a cheque. <br> I was greeted at the door by a lady named Tessa Luck, who asked me what the nature of my visit was. After explaining what I needed she issued me with a ticket for the queue, and showed me where I could deposit the cheque in an ATM. She walked me through the deposit process and then walked me to my seat. While I was waiting she chatted to me about Ebucks and cellphone banking, without trying to push me towards paying for a service I didn't want. She was knowledgeable about what she was talking about and I could see she takes great pride in what she does.<br> Tessa if an asset to FNB. We need more people like her.<br>