mR
molebogeng R

1 reviews | Active since May 2014

04 Nov 2020, 10:52

Best service at FNB Wonderpark

Yesterday I went to FNB Wonderpark and I must say I was impressed with service i received at that particular branch WOW!!!!!! I opened my account with FND about 4-5 months ago and since then I have been moved from pillar to post with so many things. 1. It was the debit order issue which could was not done in time 2. It was banking app that could not be resolved ever since I opened the account But yesterday I was offered 5 star treatment I was assisted by a lady who goes by the name of Keletso Monau who assisted me with my savings pocket and also explained the app. I then had to call the call center for them to reset it and I was assisted by a lady Zandile Khunou who closed all the other profiles that were making it impossible for me to use the app. while I was struggling Khensani Masilo made sure that my app was working well. I must say i have had very bad experiences with all branches I have visited but these 3 ladies made me change my mind completely about the bank I have faith in them. THANK YOU VERY MUCH KEEP UP THE GOOD WORK FNB WONDERPARK

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