sG
semone G

1 reviews | Active since May 2015

26 Oct 2016, 19:10

Best service

<p>I recently needed to fix my online banking and open a savings account. I received great service. Something you rarely experience. I was helped by a consultant named Phumlani Vumazonke. His shift was over yet he insisted that he help me with my query and did so with a smile even though the bank closed at least 15 minutes before. </p> <p> </p> <p>I am am very happy with switching to fnb. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Oct 2016, 10:25
Official

I've received your compliment that you logged. Thank you so much for taking the time to compliment Phumlani Vumazonke .

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our staff.
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Regards

Complaints Resolution

Melinda Duvenhage

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