VN
Vanessa N
1 reviews | Active since Dec 2014
21 Jul 2019, 09:10
Best complaint management at fnb
Last week I had a complaint against fnb and it was so amazing to see how quickly they attended to me, everyone was on my side and everyone wanted to help, I think I got 3 or 4 calls from different people from fnb all wanting to assist me and I was very impressed, my query was resolved same day and even after it was resolved they still gave me a call to make sure I was OK and didn't have any problems, I wish all businesses can take note, that was the best customer service, it's great when a company with thousands of customers still manages to treat you like you're their only customer. Big ups to you fnb and thank you. Hope our business relationship can be the best and longest one.
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Replies (1)FNB (First National Bank)'s replyOfficial
22 Jul 2019, 12:00Good Day, Vanessa
I've received your compliment that you logged. Thank you so much for taking the time to complement FNB.
We are truly glad to hear of the wonderful praise.
Regards
Hello Peter Complaints
FNB (First National Bank)'s reply22 Jul 2019, 12:00
Official
Good Day, Vanessa
I've received your compliment that you logged. Thank you so much for taking the time to complement FNB.
We are truly glad to hear of the wonderful praise.
Regards
Hello Peter Complaints
