SH
Stewart H

1 reviews | Active since Mar 2009

02 Nov 2019, 00:30

Best Bank telephone service Ever received at midnight!

I called late Premier Suite line late at night, so that the telephone queue wait was short. My issue (actually a misunderstanding of ATM limits) was courteously resolved and advice on how I could earn interest and save on fees was provided, prompted by the consultant Alecia Mokhanpso you are an absolute star. Thank you for being there in the middle of the night and for the great service and advice.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Nov 2019, 10:07
Official
Good Day Stewart

We've received your compliment. Thank you so much for taking the time to compliment our staff. We will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavor to assist you with any requirements you may have in the future.

Regards

Hello Peter Complaints Team