NM
Nomsa M
1 reviews | Active since Jun 2012
25 Feb 2021, 13:24
Bernice Leroux Olympus Faerie Glen branch manager. Condescending and condoning ********* behaviour of Rahaba Mankga
On 25/2/2020 at 11h29 am, I went to FNB Olympus to request the bank to rectify a mistake that was done by consultant Rahaba Mankga. Bernice Le Roux the branch manager was requested to intervene by another consultant who was assisting me. Bernice acknowledged that the transaction I requested was supposed to be done by an investment banker, and not the consultant. At the same time, she was obsessed with defending and condoning Rahaba's ********* and *********** behaviour, Bernice said that Rahaba was right and that according to her she does not find anything wrong with Rahaba's conduct. I left the branch without being assisted, and Bernice was very defensive and condescending towards me
Helpful (0)
Replies (2)0
Replies (2)NM
Nomsa M's updateReviewer Update
26 Feb 2021, 11:53Then FNB decides to task Bernice LeRoux's friend to call me,Susan De Jongh who is equally obsessed with being right. FNB you have failed to resolve the problem with your ********* consultats. CLOSE MY ACCOUNTS IMMEDIATELY AND KEEP YOUR OBSESSION OF BEING RIGHT AND *********!
NM
Nomsa M's update26 Feb 2021, 11:53
Reviewer Update
Then FNB decides to task Bernice LeRoux's friend to call me,Susan De Jongh who is equally obsessed with being right. FNB you have failed to resolve the problem with your ********* consultats. CLOSE MY ACCOUNTS IMMEDIATELY AND KEEP YOUR OBSESSION OF BEING RIGHT AND *********!
NM
Nomsa M's updateReviewer Update
01 Mar 2021, 08:00To prove that Bernice LeRoux and Susan De Jongh are protecting and condoning the FNB Olympus Faerie Glen's consultants *********, *********** and misinformation of the consumer's behaviour. I did not receive the SMS that FNB usually sends after the service to rate the consultant who assisted me. That consultant told me not to rate them badly, and I said but you have been seating here nodding to everything that Bernice is saying, of course, I am not going to give a good rating. I am waiting for the SMS to rate the service I received!
NM
Nomsa M's update01 Mar 2021, 08:00
Reviewer Update
To prove that Bernice LeRoux and Susan De Jongh are protecting and condoning the FNB Olympus Faerie Glen's consultants *********, *********** and misinformation of the consumer's behaviour. I did not receive the SMS that FNB usually sends after the service to rate the consultant who assisted me. That consultant told me not to rate them badly, and I said but you have been seating here nodding to everything that Bernice is saying, of course, I am not going to give a good rating. I am waiting for the SMS to rate the service I received!