1 reviews | Active since Nov 2016
Being Victimised
<p>I had a credit card with FNB. I never disputed that i owe FNB it was the amount that was being disputed as FNB had deducted money from my cheque account and not credited my credit card . The matter was handled by Cliient Tele Legal . Eventually i made an offer t settle of R25000.00 , the lawyers for FNB came back with an offer of 15700.00 which i paid (2012) The matter was settled and i received a settlement letter from Eston Bury. Now i app**** for a loan through FNB and it was declined due to the issue of the credit card. I lodged a complaint with the complaints department and iwas told as above. I requested them to send the comments per email so i could refer it to Client Tele Legal. I am being given the run around. Kindly assist me in getting the reason for my loan being rejected in writing > i was told that ihad a delinquent account with you , how can that be when i dont have any account with you. Kindly assist me and get me a written reason for my delinquent account</p>
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
