Being fooled by a fnb

FNB is now fooling people, directing their clients go the trees... I'm saying this because all they say is that call this number, and you get another one, call and get another, back k to them, so much airtime for nothing.

This is a third review, not good at all for this two reference numbers: ***NF and also this ***NF. Honestly, I can't keep on saying one and the same thing. They sent my aunt an email giving us a number (FNB number) to call, we made a call and they said we calling wrong people. Isn't that fooling us? Clearly to them we're fools!!! They gave us another number to call, saying the overdrawn account is handed to some other people, then we made that call and they said that account doesn't appear on their system. Now can anyone tell me what's that, from a big bank like FNB. I mean like we don't even know the guys they said we should call, instead we're FNB clients who went and open an account to them not to people who are clueless about what we talking about. For a proper business, isn't FNB responsible for making such calls? Instead they giving us numbers straight to the bush and start to explain one and the same thing!!!

If it means we need to take a huge step further for this then fine, who ever needs to be involved in this matter will be. I'm not trying to threaten anyone here but I feel like FNB is taking people for granted, R5000 is nothing in a bank, there're billions and more with them, and it's not as if this money is lost, it's from someone who wants it back. So fine, let's go through this rough road and see!!!!