Being billed monthly for a CLOSED account

Worst customer service ever, there is no logic thinking or should I say HUMAN LOGIC as nobody can assist because "the system says". Nobody is competent to overwrite a system error or to do a simple manual journal because "the system says". ... what is happening to FNB? After numerous attempts to try and rectify this ridiculous -R3800 an my account which I havent use since April 2018. You guys keep billing me R299 per month for a cheque account I havent been using. The account started with negative R299 and I was billed for an ******* debit order for an additional R100..again you can see for months it is different amounts which I try to block all under R99. I never signed for such debit orders and dont know what they were, but if there were no funds or I reversed it you billed me R100 per debit order .you then handed over to MBD for R1900 and then suddenly R3800 ?'fnb says sort the issue out direct with the bank, yet MBD says I must pay them as the Account is closed since last year, yet it is active. I have a business account with FNB as well but feel like closing both . O yes, I cant because the system says you cant! WoW...

Please refer to the 110 e-mails send since last year asking YOU to rectify this account. You haven't done it. Please please please if there is anyone still capable at FNB to assist contact me because working through customer service and premiere clientele service is a waste of time .