Before you open and account, read this first.

I want to cancel my Platinum Cheque account but FNB refuses to do this unless I complete and sign a detailed report which is sent to SARS.

I want to cancel my service with FNB because they can not get my personal details correct for 10 years and this is affecting my credibility. I have sent emails called, and tried to explain without any success. I also have a business account with FNB and can only imagine the requirements to cancel this.

I have already opened an account with Capitec which assist me without any hassle. Maybe FNB's systems and processes have become outdated and it is time to move my old money to a younger bank. I opened my account in 1979 and have had the same account since then. If they have taken an average of R 25 per month on fees then they have taken R 180,912.50 over 44 years from me. and all I ask is to close my account.