"Beep" banks far superior than FNB

<p>We are a medium sized company with annual turnover > R50 million. I co-founded the company in 1989 - so we have been around for ages.</p> <p> </p> <p>We are trying to open a business account with FNB - their e-commerce facilities are supposed to be superior.</p> <p>We app**** on 13 April 2016 and submitted all the required documentation.</p> <p> </p> <p>Now on 9 June, the account is still not open. When we enquire, it is always a different person we are dealing with and they ask for documents that we have submitted over and over and over again.....</p> <p>We have an account number, I have a gold credit card and and E-bucks card that were delivered but they are all useless because the account is not open!</p> <p>Each time we enquire we are told: "It is in the final stage." "Should be open by this afternoon". etc. etc. Week after week after week.</p> <p> </p> <p>We have had accounts with "beep" bank 1 and "beep" bank 2 for ages. Friendly and efficient service. I don't think we will be with FNB for long if they ever even open the account.</p> <p> </p> <p>Frankly, this is the WORST service I have experienced in my entire life!</p> <p> </p> <p>So it is very aggravating to hear their stupid ads on radio. We will be looking at submitting our case to the Advertising Standards Authority of SA - their advertising is grossly misleading.</p> <p> </p>