cP
cindy P

1 reviews | Active since Jun 2012

18 Apr 2015, 16:14

Beep ba nk can also open an account in 15 minutes

Once again my credit card declined. Atempted transaction 3x. Only to be assisted by a rude staff member on the 087 number ! In excess of R67k available on my card and authorisation required for R570. if you dont want my service pleaseadbise, i can move my current account, bond and savingvin 15 minutes to a bank who wants my business. And to think i defended fnb tina conversation with a company executive last week well it won't happen again.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Apr 2015, 08:28
Official
Hello moneyforjam,

We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.

This matter has been escalated to FNB Card to be investigated.
Your complaint ref number is 669346.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)