Been waiting nearly a week for something urgent...

I have a query that I have tried to resolve urgently since Sunday!!! I tried on Facebook - they never even responded to me I tried emailing - they took forever (and forwarded to the "relevant" department I tried raising it on HelloPeter - they responded quickly, but would also forward onto the "relevant " department Along each step, and to every person I have mentioned that this is urgent and I need it sorted by Friday (today) as I need the money to get home.

Guess what - issue is STILL unresolved. I now do not have enough money to get home. Thanks FNB. Want to know how you can help me? Teach your employees the meaning of the word "urgent", teach them to use logic and not just read a script from their training booklets. Help sort out this issue, so that I can actually go home today. Please, it's quite urgent