Been trying to open an account since 9 September

I've been trying to open a business account for Guardian Visionaries Foundation since 9 September 2015. I phoned in to speak to a consultant, I was then told to send documents to : [Email Removed]<br> Since then, I've been receiving e-mails requesting for more documents. We've been going back and forth for the last two months. Last week they requested for documents that I had sent in September already! I got so annoyed by this. I've now sent everything they've asked for and they are quiet. No one is communicating with me. I am actually thinking of going to the other banks. I've been patient enough, this is just unacceptable. I don't have a person allocated to this so I always send documents to the e-mail stated above. Can someone tell me what is going on here?