YM
Yolanda M
1 reviews | Active since Oct 2011
14 Dec 2019, 20:03
Been trying to close my FNB Premium Cheque account for the last 3 months
I've been trying to close my FNB Premium Cheque account for the last 3 months, I have sent numerous emails to FNB and the Premium account department but noone has ever bothered responding since, instead they are busy charging me monthly bank charges ever since. As a result my account is now on a negative. This kind of service is exactly why I moved Banks. Sort this out!
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Replies (1)
FNB (First National Bank)'s replyOfficial
17 Dec 2019, 10:53Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply17 Dec 2019, 10:53
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
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