Been to First National Bank this morning to sort out my banking app. To see my statement every month. They were unable to assist. The person assisting me inside bank very helpful, but their credit department and customer service sucks. They can't assist m

Been to First National Bank this morning to sort out my banking app. To see my statement every month. They were unable to assist. The person assisting me inside bank very helpful, but their credit department and customer service sucks. They can't assist me at all. They also said my Husband receive an sms every month 8 days before payment are due. I called my husband on voice call and he said he never receive an sms. I told them then to mail me the statement every month and said they can't assist me on that as well. I told them straight I came in to sort this nonsense but nobody will assist or can't assist to reset my password and username. Know they will have to send us a reminder that account has not been paid every month if there is no other solution. Absolutely bad services from customer- and credit division telephonically. I will never advise anyone to change their bank to FNB..... Same on you guys