BE WARNED - Don't accept any FNB products .They are all a huge Financial TRAP anc call everyday to check your interest rates even if you change your address..they are just spiking rates for no reason.

Walked into FNB on the 4th of January just to update my address and i was offered fusion account by consultant who explained to me that it had benefits in terms of not paying the monthly overdraft fee..Please do not fall for this trap...i ended up with high interest rates without even adjusting my limit. I was not told about it and only discovered this on 5 january when i went o submit additional information, Had i not asked, i would not have known! I asked them on the 5th to reverse everything and cancel the deal and just put everything back to what it was but Its 20 january and FNB has failed dismally to rectify the problem. I've been calling, going to the branch. getting tickets logged but no ones seems to be able to assist..all i got told was it needs to go to Deal making and no one can trace any call logged ..the whole thing around FNB recording calls is a farce..its not true,.no one can pick up any of the voice calls i made since 5 january and i have to keep re-explaining myself every time. the deal making dpt seems none existent..and im still being charged in this high rates as i struggle like this...i have been asked to collect my card and i haven't collected my card. until this is resolved but they still don't understand this and keep pestering me to take it...i don't want to be trapped anymore...i don't want it..things should just be put back to what there were..i don't want any deals made because FNB is just not transparent , honest and can't be trusted .You have to call everyday just to make sure your profile is still the same!

Same thing last year..i ended up paying huge amounts of money on pvt banking after being told i could get home loan at 100% bond with good interest rates but when that time came a year later of paying high fees ..they failed to deliver the deal. and .offered me a cheeky rate at 90% bond! My credit record was good as all the other banks offerd me better deals at 100% and i should never have fallen for this trap. where i paid high fees for a whole yra when i should ahve just stayed on savings and even done better financially . Thank God i ended up getting a good rate with Absa at 100&% and interest rate below prime ! ..but i felt ****** all the same.

I downgraded after that and m,y rates stayed the same and i was hapy .. and i thought the relationship would improve. its even gotten worse! This year they are on a mission to just spiking interest rates!! you can't trust any offers from FNB...or update a simple thing like your address ..you`ll end up paying more than you bargained for.

FNB this is disappointing....everytime im on Hello Peter..it's because of FNB..nothing else! why? things only get solved when we complain on this platform why does it have to be this way?