1 reviews | Active since Apr 2017
Be carefull for FNB ***** department
In August 2024 I reported a a ***** case with my FNB Bank. They got in contact with Standard Bank to stop the transaction. I did my affidavit etc and all documents were send to FNB *****. They passed it onto Standard Bank and after a previous Hellopeter venting Standard Bank contact me. It then appeared that the problem is with FNB. I signed an indemnity with FNB in November 2024. Send numerous emails to the ***** deportment to Sophy. Only to get reply after reply, not in the office, on leave but never any reaction from FNB *****. It really makes you think what is happening in that department. It almost seems as if those employees are in with the ****sters. I really don't know what to do to get my money back. Does anybody have any suggestions please? Standard Bank ***** department at least phone me back.
FNB send me a mail and a message via my banking app that they will investigate and get back to me within 5 working days. They did in fact come back to me on the second working day. And the culprit seems to be STANDARD BANK ***** DEPARTMENT. FNB send the indemnity I signed regarding the amount to be transferred into my bank account back to Standard bank on 28/11/2024. Standard Bank then informed FNB it will take 3-5 working days for the transfer.
Well, it seems as if it is taking Standard Bank even more than 3 to 5 MONTHS to do the refund.
I WOULD LIKE STANDANRD BANK ***** DEPARTMENT TO PAY MY REFUND BACK TO ME WITHOUT ANY FUTHER DELAY - I ALSO WOULD LIKE AN ANSWER AS TO WHAT IS TAKING THEM SO LONG TO DO THE REFUND....................................................
Thank you
Anita
FNB send me a mail and a message via my banking app that they will investigate and get back to me within 5 working days. They did in fact come back to me on the second working day. And the culprit seems to be STANDARD BANK ***** DEPARTMENT. FNB send the indemnity I signed regarding the amount to be transferred into my bank account back to Standard bank on 28/11/2024. Standard Bank then informed FNB it will take 3-5 working days for the transfer.
Well, it seems as if it is taking Standard Bank even more than 3 to 5 MONTHS to do the refund.
I WOULD LIKE STANDANRD BANK ***** DEPARTMENT TO PAY MY REFUND BACK TO ME WITHOUT ANY FUTHER DELAY - I ALSO WOULD LIKE AN ANSWER AS TO WHAT IS TAKING THEM SO LONG TO DO THE REFUND....................................................
Thank you
Anita
After another email to Standard Bank customer Care and the lady that was dealing with my case,
the money was paid into my FNB account last night.
Not sure how this happened but, thank you for paying the money back and I am greatful to be able to close this case.
Thank you
Anita
After another email to Standard Bank customer Care and the lady that was dealing with my case,
the money was paid into my FNB account last night.
Not sure how this happened but, thank you for paying the money back and I am greatful to be able to close this case.
Thank you
Anita