1 reviews | Active since Nov 2013
Be careful when giving confidential documents
Unfortunately I did not record all dates and times of events because I did not expect it to come to this.<br> I administrate a few trusts and some of them are handled as a business.<br> I opened up bank accounts for these trusts with FNB Greenstone, and with the administration of opening a bank account I needed to supply all FICA documents. <br> A while ago I got a notification from the bank that they needed FICA docs from me. I was stunned when I learned that they did not possess the documents that I originally submitted anymore. What happened to these documents, and who may have gotten hold of these very confidential documents?<br> Under great protest I eventually submitted all documents they asked for. Spending a great deal of my valuable time. And even having to spend MY money to keep them happy. Who am I to argue with a bully bank.<br> Once submitted I got notification that the documents were received and all was in order. <br> On 24/04/2015 I got notification from the bank that my account has been frozen due to non complience. I phoned the bank and asked what was wrong. They told me that there were some documents still outstanding. These I sent to them. But no luck My BUSINESS account is still unava
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 687067.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 687067.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
