Be careful of this bank

****med by fnb every month there's money being deducted from my account there's some unknown activity done fnb from my account there's byc debit orders that collect my money from my main account according to their service this is the money that should be deposited to my savings account but that doesn't happen this month fnb took R715 from my account with reference #service fee i asked them they promised to get back to me i. Haven't received single call from them that's excluding their monthly service that I'm still paying for i need money back i think this is the chance that i must leave this ungrateful bank