Be aware
<p>Finally decided to spend my ebucks on incredible connection vouchers for a TV that I wanted to buy. After I bought a couple of gifts card (only R5000 because of daily limit) I contacted ebucks to find out if I can buy more as I need R11000 for the TV,they told me that the monthly limit is R6000 and I have to wait for next month. When I logged in today I saw that they no longer the incredible connection gift cards. I guess that's how they catch you, as soon as you buy something they remove it and now I'm it ting with R6000 worth of gift cards that I can't use. </p>
Good Day Mr Mac-Mahon,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mr Mac-Mahon,
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
The reference for your complaint is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)