TM
Theodore M
1 reviews | Active since Sept 2012
14 Dec 2018, 15:55
BBS
My wife and I have supported FNB and their ebucks programme for many, many years. Today I attempted to obtain a quote on 2 air tickets to London and was advised that they could not allow us the discount we qualify for as we did not have 50000 bucks credit on each of our accounts.
We have just used our FNB credit card for the last time and will support a competitor who has always lived up to their story with regards to their loyalty programme. We will also be reviewing our banking facilities.
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FNB (First National Bank)'s replyOfficial
14 Dec 2018, 16:31 Good Day Theodore Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref : ***NF Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply14 Dec 2018, 16:31
Official
Good Day Theodore Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused. Ref : ***NF Regards, Hello Peter Team Tel number: ***