1 reviews | Active since Dec 2013
Baught data using online banking, still have not received the data.
<p>I Baught two 100mb of data bundles using the online banking services. </p> <p> </p> <p>I have not received any of the data and when I phone FNB I just get transferred around as usual. No one in their respective departments has an idea what the other departments do. </p> <p> </p> <p>This is redicilious service! I have so many outstanding calls logged and just no one replies or give a ****!! Not even a refund suggestion, this has to be the worst way to treat a loyal customer! </p> <p> </p> <p>Will be looking at switching to another bank soon. FNB has been giving me way too much trouble lately because no one knows which department handles what! </p>
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Melinda Duvenhage
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Thank you for making contact with us.
This serves as confirmation that your concerns has been received and noted. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via the contact details provided below?
Your reference number is: ***
Kind Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Yes just log another complaint. I just told you no one has helped me and I have logged complaints!! Why would this be different?
You are just going to ignore it again! this service is unacceptable !!, should I just make a hello peter com,plaint everyday until someone helps me or what???
Yes just log another complaint. I just told you no one has helped me and I have logged complaints!! Why would this be different?
You are just going to ignore it again! this service is unacceptable !!, should I just make a hello peter com,plaint everyday until someone helps me or what???